Gold Starfish Jewels Handmade Beaded Earrings

• Keep away from water, fragrance, and harsh chemicals
• Always take off before sleeping & showering
• Store it in the pouch given with earrings for longevity

We strive to provide you with high-quality products. Below is our Returns and Refunds Policy.

• Cancellations
  Once orders have been confirmed, they can’t be cancelled and won’t be eligible for refund.

• Returns & Exchanges
  We understand that sometimes you may need to return/exchange a product. However, please note that we do not accept returns/exchange unless the product is damaged or defective upon arrival. We encourage you to carefully review your order before making a purchase.

• Damaged or Defective Products
  If your product arrives damaged or defective, please contact our customer support within 3 days of receiving the item(s). Unboxing video is mandatory in this case. We'll either exchange the product or refund the amount depending on the availability of that product.
  ** In case of refund, the refund will be processed with 2-3 working days and will be credited within 7-10 working days.
  
  
• No Refund & Exchange will be given in the Following Cases
  - All pre-orders and customized orders will require full payment at the time of order confirmation.
  
  - We will not refund or exchange if we received a used product.
  
  - We will not refund or exchange any product purchased during seasonal sale.
  
  - We will not Exchange or Return with Minor colour and design variation Due to the differences in displays of computers / laptops / phones or may be photographic lighting sources the colour of the image and product may slightly differ. Also, we already clarified that each product is handcrafted by traditional craft artisan.
  
  - We will not refund after 3 failed delivery attempts by our respective courier agents.
  
  - We will not refund if the address is found incorrect or outdated.
  
  - We will not refund if a prepaid order is refused at the time of delivery.
  
  - We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
  
  - In case of refund approved, only Product value will be refunded, shipping charges will not be refunded.
  
  

• Contact Information
  If you have any questions or concerns regarding our returns & refunds policy, please contact us at:
  
  Email: ciaobellajewelsonline@gmail.com
  WhatsApp: (+91) 99109 37721
  DM us on Instagram at @ciaobella.jewels
  Timings: Mon-Sat, 10.00 am to 7:00 pm

If you have any questions or concerns, please contact us at:

Email: ciaobellajewelsonline@gmail.com

WhatsApp: (+91) 99109 37721

DM us on Instagram: @ciaobella.jewels

Timings: Mon-Sat, 10.00 am to 7:00 pm (Indian Standard Time)