Shipping Policy

Shipping & Delivery Timeframe

We ship across India and worldwide.

India Orders

• Orders are processed and dispatched within 1–3 business days.
• Estimated delivery after dispatch:
  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days
  • Rush Shipping: 1–3 business days

🚨 The estimated delivery date for each available shipping method is displayed at checkout, allowing you to choose the option that best suits your needs. 🚨

Once your order has been dispatched, you will receive tracking details via email, WhatsApp, and/or SMS.

Please note that delivery timelines are estimates and may be affected during peak festive periods (such as Rakhi, Diwali, Christmas, and New Year), adverse weather conditions, or operational delays from courier partners.

International Orders

• Orders are processed and dispatched within 2–3 business days.
• Estimated delivery: 10–15 business days after dispatch.

Delivery timelines may vary depending on the destination country, customs clearance procedures, local postal services, and other factors beyond our control.

Please note that customs duties, import taxes, and any additional charges imposed by the destination country are the responsibility of the customer.

Shipping Charges

Within India

We offer Prepaid Shipping and Partial Cash-on-Delivery.

Shipping charges vary based on:

• Order value
• Shipping method selected (Standard, Express, or Rush)

The applicable shipping charges will be displayed at checkout before payment.

International Orders

Shipping charges are calculated based on:

• Destination country
• Package weight
• Courier service selected

The applicable shipping charges will be displayed at checkout before payment.

 

Shipping Partners

We work with trusted courier partners, including Blue Dart, Delhivery, and other reliable logistics providers to ensure safe and timely delivery of your orders.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, WhatsApp, and/or SMS.

You can use the tracking information provided to monitor your shipment's progress until it reaches your doorstep.

Contact Information

If you have any questions or concerns regarding our returns & refunds policy, please contact us at:

Email: ciaobellajewelsonline@gmail.com
WhatsApp: (+91) 99538 15377
DM us on Instagram at @ciaobella.jewels
Timings: Mon-Sat, 10.00 am to 7:00 pm