Terms & Conditions


Welcome to Ciao Bella! These terms and conditions govern your use of our website and the purchase of products from our e-commerce platform. By using our website, you agree to comply with these terms and conditions.
  • Definitions
    "We," "us," or "our" refers to Bella & Company having its registered office at 1992, First Floor, Aravali Vihar, Sainik Colony, Sector 49, Faridabad, Haryana 121010.
    "Website" refers to our e-commerce platform accessible at https://ciaobella.in.
    "Customer," "you," or "your" refers to any person accessing our website and purchasing products from us.
  • Product Information
    We strive to provide accurate product information, including descriptions, images, and pricing. However, we cannot guarantee the complete accuracy of such information and reserve the right to correct any errors.
    Colors and sizes of products may appear differently on different devices. We recommend reviewing product details before making a purchase.
  • Ordering and Payment
    By placing an order on our website, you agree to provide accurate and complete information about yourself and the recipient (if applicable) for processing and delivery purposes.
    We offer various payment methods, and you agree to pay for the products in full at the time of placing the order.

  • GST
    All our Prices are Inclusive of GST Rate on Jewellery.
  • Shipping and Delivery
    We will make reasonable efforts to deliver the products within the estimated delivery timeframe. However, delays may occur due to unforeseen circumstances. We are not liable for any delays beyond our reasonable control.
    Shipping charges and delivery options will be displayed during the checkout process. Additional charges, such as customs duties or taxes, may apply based on your location and local regulations.
  • Return and Refund Policy
    We strive to provide high-quality products, but if you receive a damaged or defective item, you may request a return or exchange within a specified time frame.
    We may require proof of purchase, such as unboxing videos, for processing returns and refunds. Please check our Returns & Refunds policy for more details.
  • Intellectual Property
    All content on our website, including text, images, logos, and designs, is the intellectual property of Ciao Bella. You may not use, reproduce, or distribute any of our content without our explicit permission.
  • Privacy and Data Protection
    We collect and process personal information in accordance with our Privacy Policy, which is available on our website. By using our website, you consent to our collection and processing of your personal information as described in the Privacy Policy.
  • Limitation of Liability
    We will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or the purchase of products from us.
    Our liability, if any, will be limited to the amount you paid for the product(s) giving rise to the claim.
  • Governing Law and Jurisdiction
    These terms and conditions are governed by the laws of India. Any disputes arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Faridabad, Haryana.
  • Modifications
    We reserve the right to modify these terms and conditions at any time without prior notice. The updated terms and conditions will be effective from the date of publication on our website.
  • Contact Information
    If you have any questions or concerns regarding these terms and conditions, please contact us at:

    Email: ciaobellajewelsonline@gmail.com
    WhatsApp: (+91) 99109 37721
    DM us on Instagram at @ciaobella.jewels
    Timings: Mon-Sat, 10.00 am to 7:00 pm

    Last updated on: 9th Nov, 2023