Baby Blue Drop Handmade Beaded Earrings

Shipping & Delivery Timeframe

We ship across India and worldwide.

For India Orders

🚨 Important: The estimated delivery date for your pincode is displayed at checkout for all available shipping methods, allowing you to choose the option that best suits your needs.

• Orders are processed and dispatched within 1–3 business days.
• Estimated delivery after dispatch:
  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days
  • Rush Shipping: 1–3 business days

🚨 Need Same-day or Next-day Delivery? Same-Day Delivery is available within Delhi NCR. Next-Day Delivery is available for select cities and pin codes across India. To check availability and opt for these services, please get in touch with us on WhatsApp: +91 99538 15377, and we will help you.

Once your order has been dispatched, you will receive tracking details via email, WhatsApp, and/or SMS.

Please note that delivery timelines are estimates and may be affected during peak festive periods (such as Rakhi, Diwali, Christmas, and New Year), adverse weather conditions, or operational delays from courier partners.

For International Orders

• Orders are processed and dispatched within 2–3 business days.
• Estimated delivery: 10–15 business days after dispatch.

Delivery timelines may vary depending on the destination country, customs clearance procedures, local postal services, and other factors beyond our control.

Please note that customs duties, import taxes, and any additional charges imposed by the destination country are the responsibility of the customer.

Shipping Charges

Within India

We offer Prepaid Shipping and Partial Cash-on-Delivery.

Shipping charges vary based on:

• Order value
• Shipping method selected (Standard, Express, or Rush)

The applicable shipping charges will be displayed at checkout before payment.

International Orders

Shipping charges are calculated based on:

• Destination country
• Package weight
• Courier service selected

The applicable shipping charges will be displayed at checkout before payment.

 

Shipping Partners

We work with trusted courier partners, including Blue Dart, Delhivery, and other reliable logistics providers to ensure safe and timely delivery of your orders.

Order Tracking

Once your order has been shipped, you will receive tracking details via email, WhatsApp, and/or SMS.

You can use the tracking information provided to monitor your shipment's progress until it reaches your doorstep.

Contact Information

If you have any questions or concerns regarding our shipping policy, please contact us at:

Email: ciaobellajewelsonline@gmail.com
WhatsApp: (+91) 99538 15377
DM us on Instagram at @ciaobella.jewels
Timings: Mon-Sat, 10.00 am to 7:00 pm

 

• Keep away from water, fragrance, and harsh chemicals
• Always take off before sleeping & showering
• Store it in the pouch given with earrings for longevity

At Ciao Bella, we care deeply about the quality of our handcrafted jewellery and strive to ensure you’re happy with your purchase. Below is our policy for cancellations, returns, and refunds.

Cancellations

Once orders have been confirmed, they can’t be cancelled and won’t be eligible for a refund.

Returns & Exchanges

We understand that sometimes you may need to return/exchange a product. However, please note that we do not accept returns/exchanges unless the product is damaged or defective upon arrival. We encourage you to carefully review your order before making a purchase.

Damaged or Defective Products

• If your item arrives damaged or defective, you must report it to us via Email or WhatsApp within 24 hours of delivery.
• You must provide a 360° unboxing video to support your claim. It must start from the moment you open the outer tamper-proof packaging.
• Depending on stock availability, you can choose between: Exchange of the product, or Refund of the product value.
  
• In case of a refund approved, the Refund will be issued as a coupon code within 2-3 working days.
  
  

Situations Where Refund / Exchange Is NOT Allowed

We do not offer refunds or exchanges in the following cases:

• Pre-orders and customised orders (these require full payment when placed).
• Products that have been used, worn, damaged, or altered after delivery.
• Items purchased during seasonal sales, clearance sales, or promotional events.
• Minor variations in colour, design, texture, or size, as handcrafted products may vary slightly and colours may appear differently across devices.
• After 3 failed delivery attempts by our courier partners.
• If the shipping address provided at checkout is incorrect, incomplete, or outdated.
• If a prepaid, partially paid, or Cash on Delivery (COD) order is refused or not accepted at the time of delivery.
• If the customer requests cancellation of the shipment, refuses delivery through the courier partner, or instructs the courier to return the package after it has been dispatched.
• Delays, losses, or issues arising due to natural disasters, strikes, government restrictions, or other circumstances beyond our reasonable control.
• Shipping charges are non-refundable. If a refund is approved, only the product value will be refunded in the form of store credit.

🚨 Partial or Full Cash on Delivery (COD) Abuse & Refund Policy

In case of misuse of Cash on Delivery (COD), including but not limited to:

1. Accepting the parcel at the time of delivery
2. Opening the parcel
3. Then, refusing the order and sharing the refusal code

Such actions put our small business at high risk of product loss, damage, and logistics costs.

✅ If a customer does this on their first order:

• Any subsequent COD orders placed by the same customer will be automatically cancelled and will not be shipped.
• Any partial COD advance paid for future orders will be strictly non-refundable.

❌ No exceptions will be made, as this policy is in place to protect our handmade business from losses caused by unfair practices.

By placing a COD order on our website, the customer agrees to these terms.

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Contact Information

If you have any questions or concerns regarding our returns & refunds policy, please contact us at:

Email: ciaobellajewelsonline@gmail.com
WhatsApp: (+91) 99538 15377
DM us on Instagram at @ciaobella.jewels
Timings: Mon-Sat, 10.00 am to 7:00 pm

We're here to help! If you have any feedback, queries, or need assistance, please don't hesitate to get in touch with us. Our dedicated team is ready to address your concerns and provide the support you need. Contact us today and let us know how we can assist you.

Legal Information
Ciao Bella is operated by Bella & Company, having its registered office in Sector 21D, Faridabad, Haryana, India.

Contact Information
For questions, please contact us at:

Email: ciaobellajewelsonline@gmail.com
WhatsApp: (+91)  99538 15377
DM us on Instagram at @ciaobella.jewels
Timings: Mon-Sat, 10.00 am to 7:00 pm